Privacy policy
What do we do with your information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to help us understand your browser and operating system
Email & SMS Marketing
With your permission, we may send you emails and SMS (transactional and/or promotional) about our store, new products, and other updates.
Consent
- How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to decline. - How do I withdraw my consent?
If, after opting in, you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time by contacting us at wecare@kanthitea.com or mailing us at our registered office:
Andheri (W), Lokhandwala, Mumbai – 400053.
Disclosure
We may disclose your personal information if required by law or if you violate our Terms of Service.
Payment
We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payments. Your transaction data is only used for as long as necessary to complete your purchase. Once complete, it is not stored.
Our payment gateway adheres to PCI-DSS standards, managed by the PCI Security Standards Council, which includes brands like Visa, MasterCard, American Express, and Discover.
For more details, you may refer to Razorpay’s Terms and Conditions at: https://razorpay.com
Third-Party Services
In general, third-party providers used by us will only collect, use, and disclose your information to the extent necessary to provide their services to us. However, certain third-party providers, such as payment gateways, have their own privacy policies regarding the information we must provide for transaction processing.
We recommend reviewing their privacy policies to understand how your data is handled.
External Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.
Security
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
Cookies
We use cookies to maintain your session on our website. These cookies are not used to personally identify you on other websites.
Age of Consent
By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow your minor dependents to use this site.
Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the website. If we make material changes, we will notify you here so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.
Questions & Contact Information
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or require more information, please contact our Privacy Compliance Officer at:
📍 Registered Office:
Andheri (W), Lokhandwala, Mumbai – 400053